Terms of use (previous version)

These Terms of Use ("Terms") are an agreement between you and SnugCV ("SnugCV", "we", "us"), operated by its founder as a sole proprietorship based in Texas, United States. They govern your use of the website at snugcv.com, the SnugCV browser extension and any related services (together, the "Service").

By creating an account, installing the extension or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. You must be at least 18 years old to use the Service.

SnugCV lets you build a professional profile from your resume, generate resumes and cover letters tailored to specific job postings with the help of AI, download them as PDFs, and track your job applications. The browser extension brings these tools to job boards you browse.

We may add, change or remove features, or discontinue the Service, at any time. We will give reasonable notice of changes that materially reduce what paid plans include.

• Provide accurate information when you register and keep it up to date.
• Keep your password and extension access tokens confidential. You are responsible for everything that happens under your account. Tell us promptly if you suspect unauthorized use.
• One person per account. Do not share accounts or create accounts for others without their permission.
• You may close your account at any time from Settings or by emailing us.

Free accounts receive a limited number of tailoring credits. Each generated resume or cover letter uses one credit unless you are on a paid plan. Credits have no cash value, cannot be transferred, and may expire or change as described on the pricing page.

SnugCV Pro is a recurring subscription billed in advance through Stripe at the price shown when you subscribe. It renews automatically each billing period until you cancel. You can cancel at any time from Settings; you keep Pro until the end of the period you have paid for, and you will not be charged again.

Prices are shown before you pay and may change with notice; changes apply from your next billing period. Any taxes required by law are added at checkout.

Refunds: except where the law requires otherwise, payments are non-refundable. If something went wrong on our side, for example a generation that failed and consumed a credit, contact us and we will put it right.

Fair use: paid plans are for personal job searching. We may apply rate limits to keep the Service reliable for everyone and may suspend accounts that use automation or share access to get around them.

Any account can share a personal invite link. A new account created within the stated window after opening that link receives the bonus tailoring credits shown on the invite page, and the account that shared the link receives bonus credits once the new account finishes its first tailored resume, up to the limit shown on the invite page. Each new account counts once and is attributed to one link; if an affiliate link also applies, the affiliate link takes precedence and no invite credits are given.

Invite credits are tailoring credits like any other: they have no cash value and cannot be transferred. Inviting yourself, creating accounts to collect credits, or sending invites in bulk to people who did not ask for them is not allowed, and we may remove credits earned that way or close the accounts involved.

Approved affiliates receive a referral link and earn a commission on payments made by customers they refer, at the rate and for the period stated on the Earn page at the time of the referral. A referral is attributed when a visitor signs up within the stated cookie window after clicking the link; attribution is made once and is not transferred.

Commissions become payable after the refund window shown on the Earn page has passed, are reduced by refunds and chargebacks, and are paid on the stated schedule once the minimum balance is reached. Self-referrals, paid advertising on the SnugCV name, misleading claims, and any referral obtained in breach of these terms earn no commission, and we may pause or close an affiliate account for such conduct. Affiliates are responsible for their own taxes; we may request tax forms before paying out.

Promotion rules. Every promotion of SnugCV must state clearly that you earn a commission, placed where people will see it before they click and, in video, both spoken and shown on screen. You may not promote SnugCV on coupon, deal or cashback sites. You may not claim or imply that SnugCV guarantees interviews, callbacks, offers or any other outcome, or that it produces or improves an applicant tracking system "score". You may not offer money, gifts or any other incentive for signing up, other than the bonus credits SnugCV itself gives to people who join through your link. We may pause or close an affiliate account that breaks these rules, and we may withhold or reverse commissions where we reasonably suspect fraud, including many referred accounts from one network or device, unusual signup patterns, or a spike in refunds.

You agree not to:

• Upload resumes or other content that you do not have the right to use, or that contains someone else's personal data without their permission.
• Use the Service to create documents that misrepresent your qualifications or identity to employers.
• Break the law, infringe intellectual property or privacy rights, or upload malicious code.
• Scrape, crawl or copy the Service, reverse engineer it, or probe its security other than through responsible disclosure to us.
• Interfere with the Service or other users, or circumvent credits, rate limits or access controls.
• Resell or offer the Service to third parties without our written permission.

You own the resumes, profile data, job descriptions, notes and other content you provide ("Your Content"), and the documents generated from them for your use. You are responsible for its accuracy and for your right to use it.

So that we can run the Service, you grant SnugCV a worldwide, non-exclusive, royalty-free license to store, process, transmit and display Your Content, including sending it to our AI and hosting providers, solely to provide and improve the Service for you. This license ends when you delete the content or your account, except for copies in backups that are removed on their normal schedule.

Job postings you capture from third-party sites remain the property of their respective owners. You are responsible for complying with those sites' terms when you use the extension.

Tailored resumes and cover letters are generated by AI models from Your Content and the job description. We instruct the models not to invent experience, but AI output can still be wrong, incomplete or unsuitable. You must review every document before you use it, and you are solely responsible for what you send to employers.

SnugCV does not guarantee that using the Service will lead to interviews, offers or employment, and we do not act as a recruiter or employment agency.

The extension is licensed to you for personal use on your own devices under these Terms and the terms of the store you install it from. It reads job postings on supported job boards, and on other pages only when you click its icon. It is not affiliated with or endorsed by LinkedIn, Indeed, Glassdoor, Greenhouse, Lever, Workday or any other job board. Those sites may change in ways that stop the extension from working, and we do not guarantee compatibility.

The Service, including its software, design, templates, text, logos and trademarks, is owned by SnugCV or its licensors and is protected by copyright, trademark and other laws. Except for the rights expressly granted in these Terms, we reserve all rights. You may not use our name or logos without our written permission.

If you send us feedback or suggestions, you agree we may use them without any obligation to you.

The Service relies on third parties such as Anthropic, Vercel, Neon and Stripe, and links to third-party websites including job boards. We are not responsible for their content, availability or practices. Your use of them is governed by their own terms and privacy policies.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, SNUGCV DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT GENERATED DOCUMENTS WILL BE ACCURATE OR ACHIEVE ANY RESULT.

TO THE FULLEST EXTENT PERMITTED BY LAW, SNUGCV AND ITS OWNER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST OPPORTUNITIES, LOSS OF DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY US DOLLARS (US$50).

Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

You agree to defend, indemnify and hold harmless SnugCV and its owner from any claims, damages, losses and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if continuing to provide the Service to you creates risk for us or other users. Where reasonable we will tell you why and give you a chance to fix the problem.

On termination your right to use the Service ends. Sections that by their nature should survive (including Your Content licenses needed to wind down, disclaimers, limitations of liability, indemnification and governing law) will survive.

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Texas, and you consent to their jurisdiction. Where you are a consumer in a jurisdiction whose law gives you the right to bring claims in your local courts or under your local law, nothing here takes that right away.

Before filing a claim, please email support@snugcv.com so we can try to resolve it with you directly.

We may update these Terms from time to time. We will post the new version here with a new effective date and, for material changes, notify you by email or in the app at least 14 days before they take effect. Continued use of the Service after the effective date means you accept the updated Terms.

These Terms and the Privacy Policy are the entire agreement between you and SnugCV about the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them as part of a merger, acquisition or sale of assets.

Questions about these Terms: support@snugcv.com.